Terms & Conditions

1. General provisions

The Sales Commander service is provided by Sales Commander LLC (address: 1780 Overbrook Ave, Unit A, Clearwater, FL 33755, USA) — the "operator", "we".

Sales Commander is an AI sales trainer: you practice closing skills in conversations with AI characters (a buyer and a coach) and get a breakdown of your moves.

Verdicts and debriefs are training feedback, not professional, legal, or financial advice. AI characters can make mistakes.

2. The free challenge

The public challenge is available without registration, with a limited number of attempts — the current number is shown on the challenge page and may change. Technical anti-abuse limits apply, including a daily per-network cap. We may change or close the free access terms.

3. Account

Your account is personal: do not share access and keep your password secret. You are responsible for activity under your account.

4. Personal data and confidentiality

The personal-data operator is Sales Commander LLC. We process the minimum needed to run the service: your email address and password (stored encrypted), your lines in the training sessions, and your payment history.

We never receive or store card details: they are taken by the acquiring bank on its own secure page. We only see the payment outcome, the amount, and the latest status.

We do not sell your data and do not pass it to third parties beyond the providers the service cannot run without (hosting, database, AI model and speech providers, the acquiring bank, the email service). You may request access to your data or its correction by writing to us. You can delete your account yourself in Settings, or by writing to us.

Full details are in the Privacy Policy; data questions: office@salescommander.ai.

5. Payment

Paid access runs on tokens: current packages and prices (in US dollars, USD) are listed on the Pricing page. Purchased tokens do not expire.

How an order is placed: on the Pricing page you pick a token pack, tick your acceptance of these terms, and continue to payment. The contents and the price of the order are shown before you pay; the order is accepted at the moment the bank confirms the payment.

Online card payments (Visa, Mastercard) are processed by the acquiring bank on its secure payment page — we do not collect or store your card details.

Monthly plans. On the Pricing page you can take a monthly plan instead of a one-time pack. The plan price is charged to your card on the day you subscribe and then automatically on the same day of every following month; each paid month credits the plan's tokens to your account. The plan renews until you cancel it. The price and the monthly tokens are the ones shown when you subscribed: later changes on the Pricing page do not apply to a plan already running.

How long plan tokens last. The tokens of each paid month last until the end of that month; whatever is not spent by then expires. Plan tokens are spent first; tokens bought once (modules, packs, top-ups) do not expire and are spent after them. If, when you subscribed, the plan said that unused tokens carry over to the next month, that plan keeps carrying them over.

Cancelling a plan. You can cancel the renewal at any time on the Balance page or in the billing portal linked from it. Cancellation takes effect at the end of the month you have paid for: no further charges are made, and that month's tokens last until it ends.

Failed renewals. If the charge for a new month fails, the payment processor (Stripe) retries it over the following two weeks and emails you a link to update your card. If it is still unpaid after that, the plan is cancelled. No tokens are credited for a month that was not paid.

Refunds on a plan. Each monthly payment is a separate purchase: the Refund Policy applies to it on its own, with the window counted from the date of that payment.

6. Delivery and refunds

The product is digital, with no physical medium: there is no shipping, delivery cost, or dispatch time. Once the payment is confirmed, tokens are credited to your account automatically within seconds; you also get a confirmation by email.

If the payment went through but the tokens did not appear, write to office@salescommander.ai — we will check and resolve it with priority.

Refunds: you may get back the value of unused tokens. The window, the procedure and what happens to your tokens on a refund are set out on a separate Refund Policy page — linked at the bottom of this page.

7. What you may not do

• circumvent limits, protections, or attempt counters;
• access the service in an automated way or harvest data (scraping, bots);
• attempt to extract system prompts or the AI characters' internal instructions;
• use the service for unlawful purposes;
• enter third parties' personal data without a lawful basis.

8. Intellectual property

The method, scenarios, texts, design, and software of the service belong to the operator and its partners. Your lines remain yours; you allow us to process them to run and improve the service.

9. Liability

The service is provided “as is.” We do not guarantee specific results in your sales. The operator's aggregate liability is limited to the amount you paid for the service in the last 3 months.

10. Termination

We may suspend or terminate access if these terms are violated. You may stop using the service and request account deletion at any time.

11. Governing law

These terms are governed by the law of the State of Florida, USA. We aim to resolve disputes by negotiation — write to us first.

12. Contact and changes

Sales Commander LLC · 1780 Overbrook Ave, Unit A, Clearwater, FL 33755, USA.

Questions about these terms: office@salescommander.ai, phone +1 727 610 8273. If the terms change, we will update this page and the date above; material changes will be announced in the service.